How do I ensure my facility is cleaned right?
An ideal commercial cleaning solution for a business starts with determining requirements & setting service level standards. This is followed by a assigning a crew that is tailored to meet these requirements. Processes and steps are then identified to optimize time spent which makes it time to select the right tools and chemicals. Industry experts should be engaged in every single step to ensure an accurate and effective plan is created for every single type of facility. Once up and running, the quality of work should remain consistent and this is achieved by putting appropriate checks and balances in place.
Not Everybody Knows the Difference
With over 300 clients in various industries and 100 crews from different backgrounds, Arelli has mastered the art of customizing commercial cleaning service not only to meet your requirements and to do it right, but also stay within budget.
What is Quality Assurance in Commercial Cleaning?
Repetitive tasks are easy to get good at and just as easy to forget. A good Quality Assurance Program in Commercial Cleaning requires multiple steps. This starts with the team members who clean. Individuals must be carefully vetted for not only capability, but also the willingness to perform these tasks on a continuous basis. Once you find cleaners who really care, are capable, punctual, and reliable, there are multiple quality control steps that should be defined along the process.
A Quality Assurance in Commercial Cleaning has a self auditing process in place. Regular onsite quality control by industry experts, phone follow ups, surveys, and virtual quality control through the use of technology come after.
Since the cleaning usually occurs after business hours, having a quality log book to allow communication between the crews and clients directly for outstanding issues is standard industry practice.