What Do Commercial Cleaning Companies Do in Winter? A Guide for Facility Managers
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February 11, 2026
February 11, 2026

What Do Commercial Cleaning Companies Do in Winter? A Guide for Facility Managers

Key Takeaways

  • Proactive Defence: Winter commercial cleaning is a proactive strategy focused on preventing snow, salt, and water from damaging facilities and creating safety hazards.
  • Specialized Protocols: Standard cleaning routines are insufficient. Winter demands enhanced entryway matting, salt-neutralizing floor cleaners, increased service frequency, and proactive disinfection of high-touch surfaces.
  • Floor Protection is Key: The primary goal is to protect expensive flooring from abrasive salt and corrosive chemicals. A multi-stage matting system can trap up to 80% of debris at the door.
  • Safety and Hygiene: Increased focus is placed on keeping high-traffic areas dry to prevent slip-and-fall incidents and ramping up disinfection to combat the spread of seasonal illnesses.
  • Flexible Planning: A fixed cleaning checklist is ineffective in winter. A flexible, partnership-based approach is needed to scale services up or down based on real-time weather conditions.
  • Informed Provider Selection: Choosing the right company involves asking specific questions about their storm response protocols, staff training, and communication systems.

The Shift from Standard to Specialized Winter Cleaning

As winter weather arrives in Ontario, the scope of work for commercial cleaning companies fundamentally changes. The focus shifts from routine maintenance to a proactive defence against the unique challenges of snow, ice, salt, and increased indoor foot traffic. It's not just about cleaning what is visible; it’s about implementing a strategic plan to protect building assets, ensure occupant safety, and maintain a professional appearance.

Effective winter cleaning is a specialized service that anticipates weather-related issues and addresses them before they cause damage or create hazards. This requires adjustments to cleaning schedules, products, and procedures.

How Winter Changes the Commercial Cleaning Playbook

A worker sweeps snow and slush from a doormat outside a building entrance during winter.

In regions like the Greater Toronto Area, freezing temperatures and frequent snowfall introduce specific challenges for facility maintenance. Tracked-in grit, salt, and moisture can quickly degrade flooring, leading to costly repairs. A professional winter cleaning plan addresses these issues directly.

Key adjustments include:

  • Enhanced Entryway Management: Implementing robust, multi-stage matting systems to trap dirt, salt, and moisture at the entrance.
  • Specialized Cleaning Agents: Using salt-neutralizing solutions that break down corrosive de-icing residues without damaging floor finishes.
  • Increased Service Frequency: Adjusting visit schedules for high-traffic areas like lobbies, hallways, and elevators, especially during and after storms.
  • Proactive Safety Measures: Conducting regular checks for wet spots and using high-visibility signage and rapid-response drying to prevent slip-and-fall incidents.

These tactics form the foundation of a reliable winter maintenance strategy. They are often integrated into a facility's broader maintenance program, which can include comprehensive commercial cleaning services.

Standard vs. Winter Commercial Cleaning Focus Areas

This table highlights the key differences between a standard cleaning protocol and a specialized winter protocol.

Service AreaStandard Cleaning ProtocolWinter Cleaning Protocol
Entryway MaintenanceDaily sweeping and occasional mat cleaning.Active monitoring, frequent clearing of slush, and regular rotation of deep-cleaned mats.
Floor CareMopping with a standard pH-neutral cleaner.Use of salt-neutralizing cleaners, more frequent mopping, and targeted spot treatments for scuffs.
Matting SystemBasic mats, cleaned on a monthly schedule.Multi-stage scraper and wiper mats, cleaned and replaced weekly or as needed to maintain effectiveness.
High-Touch DisinfectionRoutine sanitization, often weekly.Increased frequency (daily or more) for doorknobs, railings, elevator buttons, and reception counters.
Carpet CarePeriodic vacuuming and spot cleaning.More frequent vacuuming, especially at entrances, with attention to moisture extraction.
Safety MeasuresGeneral awareness of slip hazards.Continuous monitoring of wet spots, prompt placement of "wet floor" signs, and attention to outdoor entry points.

Winter demands a higher level of vigilance and more intensive interventions to maintain a facility’s condition and safety.

Protecting Floors: The First Line of Defence

Before and after: a dirty tiled floor with salt and debris, then a cleaner mops a sparkling clean floor.

A building's floors are a significant investment and a critical component of its first impression. During a harsh Ontario winter, they face a constant assault from rock salt, sand, and de-icing chemicals. These abrasive and corrosive materials act like sandpaper, grinding away at floor finishes and causing scratches, stains, and long-term deterioration. This impacts all surface types, from hard tile to commercial carpeting. A professional commercial cleaning service is the most effective defence against this seasonal wear and tear.

A Multi-Step Approach to Floor Protection

Effective floor protection is a structured process that begins at the building’s entrance. The doorway is the primary entry point for winter grime, making a robust matting system the single most important defence.

Definition: A winter matting system is a multi-stage floor protection strategy designed to capture dirt and moisture. An effective system can trap up to 80% of winter debris at the door, protecting interior floors and reducing slip-and-fall hazards.

A complete system typically includes:

  • Scraper Mats: Placed outside the entrance, these coarse-textured mats are designed to remove heavy debris like snow, slush, and large salt crystals from footwear.
  • Wiper Mats: Positioned inside the door, these highly absorbent mats capture remaining moisture and finer particles, keeping lobbies and hallways cleaner and drier.

A professional office cleaning company manages this system by regularly cleaning, rotating, and replacing mats to ensure they remain effective.

Specialized Cleaning Protocols for Winter

Beyond matting, winter requires more frequent floor maintenance. Daily mopping becomes essential in high-traffic zones to manage slush and salt residue. The cleaning agents used are as important as the frequency.

Standard cleaners are often ineffective against corrosive salt crystals. Instead, commercial cleaners use specialized, pH-neutral solutions formulated to dissolve salt residue without stripping protective floor finishes. This proactive care extends the life of flooring and can prevent thousands of dollars in repair or replacement costs. For an even greater layer of defence, a proper strip and wax program can create a powerful protective barrier.

Encouraging staff to follow simple best practices, such as learning how to clean and maintain workboots, can also contribute to cleaner floors.

Keeping High-Traffic Zones Safe and Hygienic

Two cleaning staff members, wearing masks and gloves, maintain an elevator area, one placing a wet floor sign and the other sanitizing surfaces.

Winter weather introduces two significant risks into a commercial building: the immediate danger of slip-and-fall incidents and a higher concentration of germs. A professional commercial cleaning service acts as the primary defence against both, with a heightened focus on high-traffic zones like lobbies, entryways, and main corridors. The critical goal is to keep these areas dry and free of puddles from melted snow.

During heavy snowfall in a busy area like Toronto or Mississauga, this requires active monitoring and cleaning throughout peak hours. Professional cleaners are trained to be vigilant, placing wet floor signs and using high-absorbency mops to address moisture as it appears.

Proactive Disinfection Protocols

As people spend more time indoors during winter, the risk of seasonal illnesses like colds and flu spreading through the workplace increases. A strategic winter cleaning plan anticipates this by increasing the frequency of disinfection for high-touch surfaces.

Winter cleaning extends beyond aesthetics to public health. By increasing the disinfection frequency of common touchpoints, cleaning services actively help reduce the transmission of seasonal illnesses.

Key surfaces requiring extra attention include:

  • Door Handles and Push Plates
  • Elevator Buttons
  • Reception Desks and Countertops
  • Shared Office Equipment (e.g., printers, phones)

By systematically sanitizing these hotspots, an office cleaning service helps create a healthier environment for staff and visitors. These protocols support business continuity by reducing sick days and demonstrating a commitment to employee well-being. For more details on these procedures, facility managers can research professional commercial disinfection and sanitizing services.

Adapting Your Cleaning Plan for Winter Demands

A static, "set it and forget it" cleaning schedule is ineffective during an unpredictable Ontario winter. A single snowstorm can overwhelm a fixed plan, leaving entryways hazardous and floors damaged by corrosive salt. Facility managers should work with their commercial cleaning provider to develop a flexible service plan that can adapt to changing conditions.

The traditional model of a fixed checklist is less effective than a performance-based agreement that ties service to outcomes, such as ensuring lobbies remain consistently dry and salt-free.

From Checklist to Partnership

This approach transforms the client-vendor relationship into a strategic partnership. The conversation evolves from, "Was the floor mopped?" to, "Is our entryway consistently safe and clean for our staff and clients?" This outcome-focused model is a hallmark of modern cleaning services.

A flexible winter cleaning plan is an active strategy, not a passive checklist. It requires open communication and the agility to scale services based on real-time weather and building traffic, ensuring resources are used efficiently.

Key Discussion Points for Your Winter Plan

Before winter begins, facility managers should meet with their office cleaning service provider to establish clear protocols. This proactive conversation ensures everyone is prepared for the season.

Key questions to define a flexible winter protocol:

  • Severe Weather Response: What is the procedure during and after a major snow or ice storm? Will cleaning frequency automatically increase, or is a specific authorization needed?
  • Specialized Consumables: Who is responsible for supplying and restocking winter essentials like rock salt, ice melt, and salt-neutralizing cleaners? Understanding the role of professional-grade cleaning supplies is key to an effective strategy.
  • Communication Channels: How will service adjustments be communicated? Is there a dedicated contact or a mobile app for urgent requests, such as addressing an unexpected icy patch?
  • Performance Metrics: How will success be measured? Agree on clear standards, such as the response time for cleaning tracked-in slush or the visual condition of high-traffic floors.

By establishing these parameters in advance, you create a responsive plan that protects the facility, ensures safety, and maintains a professional appearance throughout the winter in cities from Toronto to Vaughan.

How to Choose the Right Commercial Cleaning Partner for Winter

A winter readiness checklist on a clipboard showing tasks like winter mats, salt-neutral cleaner, staff training, and communication.

Not all commercial cleaning companies are equipped to handle the demands of a Canadian winter. When selecting a provider, facility managers need more than a standard cleaning quote; they need a partner with a documented winter readiness plan. A reliable provider anticipates winter challenges rather than just reacting to them.

What to Ask Potential Winter Cleaning Providers

To identify a capable partner, it is essential to ask targeted questions that reveal their experience and preparedness. A company’s winter protocol is a strong indicator of its overall reliability.

Use this checklist before signing a contract:

  • Storm Response Protocol: "What is your specific plan for managing salt and water during an active snowstorm? How do you adjust service frequency based on weather severity?"
  • Matting System Management: "Do you provide and manage a complete winter matting system, including scraper and wiper mats? How often are these mats cleaned or replaced?"
  • Specialized Staff Training: "What specific training does your staff receive for winter conditions, such as the proper use of salt neutralizers and safe navigation on slippery floors?"
  • Communication During Weather Events: "What system is in place for urgent service changes or for reporting hazards like an icy walkway? How can we reach you for an immediate response?"

These questions shift the focus from price to performance, helping you identify providers who can deliver when it matters most. For facilities in York Region, Toronto, or surrounding areas, a provider's direct experience with local weather is critical.

A Framework for Evaluating Winter Commercial Cleaning Providers

Use this table to compare potential cleaning partners on criteria essential for effective winter service.

Evaluation CriterionWhat to Look ForExample of a Strong Offering
Proven Winter ExperienceA track record of managing winter conditions in your region. Ask for client references from similar facilities.A provider that proactively discusses their specialized winter floor care program and storm response protocols.
Flexible Service AgreementsThe ability to adapt service frequency without penalty. Look for no-term contracts, as winter demands are unpredictable.Some companies, like Arelli Cleaning, offer no-term contracts and a "No cancellation or change fee" policy, allowing services to be scaled as needed.
Modern Communication ToolsMore than just a phone number. Look for app-based communication for real-time updates, photos, and urgent requests.A provider with a proprietary mobile app for instant communication and quality assurance, facilitating clear and trackable dialogue.
Transparent GuaranteesClear policies that stand behind their work, such as a satisfaction guarantee or a price-match promise.A company that provides a Price Match Guarantee, ensuring competitive pricing without sacrificing service quality.
Responsive Support24/7 access to a real person for urgent safety issues, not just an email inbox.A partner offering round-the-clock customer service via phone, app, and on-site support to ensure immediate assistance.

This framework helps you select a provider capable of managing the unique challenges of an Ontario winter. A thorough vetting process, as detailed in guides for hiring professional office cleaning services, is key to a successful partnership.

The Long-Term Value of Professional Winter Cleaning

Investing in specialized winter cleaning is a strategic decision that delivers value long after the snow melts. It protects valuable assets, enhances safety, and reinforces a company's commitment to the well-being of its employees and clients. A clean and safe facility during harsh winter months sends a powerful message, transforming the cleaning budget from a simple expense into an investment in brand reputation and operational resilience.

Protecting Property and Managing Risk

Proactive winter maintenance is a form of asset protection. The corrosive salt and abrasive grit tracked indoors can slowly destroy expensive flooring. By having a professional janitorial service systematically manage these elements, facility managers prevent cumulative damage that leads to significant repair or replacement costs.

Furthermore, diligent management of wet and slippery entryways is a critical risk management tool. Preventing a single slip-and-fall incident can save a company from substantial insurance claims and legal fees, making professional cleaning an essential component of a comprehensive safety plan.

Supporting a Healthy and Productive Team

A clean facility supports a productive workforce. By reducing the spread of seasonal illnesses through targeted disinfection, businesses can minimize sick days and maintain operational continuity. A healthier environment leads to a more present and focused team.

The commercial cleaning industry plays a vital role in the economy. The commercial segment accounts for 73.3% of the entire janitorial services market, focusing on the spaces where business is conducted. The sector's growth reflects its importance in helping businesses operate safely and efficiently year-round. More industry trends can be found over at MROsupply.com.

Ultimately, professional winter cleaning is an essential service that safeguards property, supports staff, and demonstrates a commitment to creating a safe, professional environment for everyone who enters the building.

Frequently Asked Questions About Winter Commercial Cleaning

Here are answers to common questions facility managers have about professional janitorial services during the winter.

What is commercial cleaning?

Commercial cleaning is a professional service that provides cleaning for businesses and organizations rather than residences. This includes offices, medical facilities, schools, and retail stores. In winter, this service adapts to include specialized tasks like salt removal, moisture control, and increased disinfection.

How often do I need commercial cleaning in the winter?

The ideal frequency depends on your facility's foot traffic and local weather conditions. A busy office tower in downtown Toronto may require daily on-site service to manage lobby slush during a storm, while a smaller business in Vaughan might only need to increase its regular weekly service. The key is flexibility; the best office cleaning plans adapt to changing needs.

What is the best way to find a commercial cleaner near me?

Begin with an online search for terms like "commercial cleaning services" plus your city, such as "Oakville" or "Barrie." Review company websites for specific information on their winter weather and storm response plans. Always request local references, especially from businesses with facilities similar to yours, and obtain at least two to three detailed quotes to compare both price and the scope of services.

Are commercial cleaning services more expensive in the winter?

Winter commercial cleaning services can have a higher cost due to increased labour for managing messes, the need for specialized products like salt neutralizers, and the additional work of managing a proper matting system. However, this should be viewed as an investment in asset protection and risk management. The incremental cost is often a fraction of potential expenses from floor damage or a slip-and-fall incident.

Why is there so much focus on entryway mats in the winter?

Because they are highly effective. A well-designed matting system is the single best defence against winter grime, trapping up to 80% of dirt, salt, and moisture at the entrance. A complete system typically includes a scraper mat outside and an absorbent wiper mat inside. This simple strategy protects floors, reduces overall cleaning time, and significantly lowers the risk of slips and falls.

How does winter cleaning impact employee health?

By increasing the disinfection of high-touch surfaces like doorknobs, elevator buttons, and shared equipment, winter cleaning protocols help reduce the transmission of seasonal viruses. This contributes to fewer sick days, higher productivity, and a healthier overall work environment for everyone in the building.

Further Reading


To ensure your facility is prepared for winter, use the questions and evaluation framework in this guide to have a proactive discussion with your cleaning provider. Obtain 2–3 detailed quotes to compare their winter readiness plans.

If you’re located in Ontario and would like a quote that includes a free 45-minute sample clean, Arelli Cleaning is one option to consider. Visit our service areas page to learn more.

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