Frequently Asked Questions

Will the same cleaning crew member be assigned to your location each time?

Yes! We want you to be able to build trust and confidence in our professional cleaning services. That means we do everything we can to maintain a highly consistent clean, including by assigning the crew member most familiar with your facility and its needs to conduct your cleaning. Over time, you’ll get to know the cleaning crew as an extended member of your team, giving you a better understanding of what to expect.

What determines the cost of professional cleaning services?

The two main factors in the pricing of professional cleaning services are the travel cost of getting to the facility and the actual time spent at the facility to conduct the cleaning. This is why searching for office cleaning services near your facility is an important way to ensure reasonable prices. With Arelli, you can also choose to have your cleaning services occur on a custom schedule that works for your budget and can suspend the services at any time.

What do commercial cleaning services entail?

When you choose to proceed with commercial cleaning services for your facility, you can expect a thorough clean during the initial visit to help set the standard for the new crews. After that, each visit will involve dusting, sweeping, mopping, disinfection and sanitization of all washrooms, removing and disposing of garbage in dedicated areas and thorough cleaning of all visible surfaces to ensure your space is clean and presentable. Sometimes you need a little bit of extra work done to refresh the space. Things like carpet cleaning, floor care, high dusting (beyond normal reach), window cleaning, power washing are a few extras that can be added to your regular service or performed when you need them.