Disinfection Services

In these confusing times, disinfection services do not need to be confusing. We can help. When it comes to disinfection, our services include:
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Facility Pre-Clean

There’s always a risk of cross contamination when foreign contaminants are not removed prior to the disinfection process. When it’s not an emergency, we recommend having your facility cleaned prior to the disinfection process.

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Detailed Disinfection

Once a Facility Pre-Clean has removed all dust and debris, we meticulously sanitize and disinfect high-touch items and surfaces. This process is always done under the supervision of our senior staff to ensure effectiveness.

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Deep Disinfection

Add “Fogging” to “Detailed Disinfection” and achieve an extra level of disinfection. This is the most comprehensive disinfection package available. It is also our most popular one and the one we recommend in most cases.

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Emergency Fogging

Fogging for when you need a quick turnaround following a suspected exposure at your facility. Fogging is also useful in facilities such as warehouses, where manual surface disinfection and cleaning of shelf contents is not feasible.

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Here’s what you need to know about our disinfection services

There’s always a risk of cross contamination when foreign contaminants are not removed prior to the disinfection process. When it’s not an emergency, we recommend having your facility cleaned prior to the disinfection process. You can have your current cleaning crews perform this or Arelli can provide this service for you.

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This service follows Health Canada and CDC guidelines for disinfection. It includes the wiping of all frequently touched surfaces with a Health Canada and CDC approved Cleaner/Disinfectant that requires 10-minute contact time to eliminate harmful pathogens. (Frequently Touched Areas include but are not limited to all light switches, Door knobs & Handles, Faucets, Toilet handles and seats. Bathroom/kitchen countertops, keyboards, mouse, calculators, phones, staplers, fridge handles, microwave handles & buttons, stairway railings, elevator buttons, debit machines, forklift, pump truck, etc.)

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This service also follows Health Canada and CDC guidelines for disinfection. It includes everything in Detailed Disinfection PLUS:

  1. Utilizing an electrostatic fogger, disinfectant is also applied to frequently touched areas where wiping is not safely possible, such as gaps in light switches, keyboards, phones, etc.
  2. Using a ULV fogger disinfectant is applied on all floors, baseboards, air duct vents and returns within reach.
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This service follows disinfection guidelines provided by the chemical manufacturer. Utilizing an enhanced Health Canada and CDC approved disinfectant, harmful pathogens are eliminated in less than 30 seconds of contact time. Consider utilizing this service when you need immediate action and return to normal business operations as soon as possible. With this service:

  1. A facility pre-clean is NOT required and wiping of frequently touched services is NOT part of this service.
  2. Enhanced disinfectant chemical is applied on frequently touched surfaces, floors, baseboards and in air ducts and vents within reach
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Pre-Clean
Availability
Schedule Permitting
Professional Cleaning Required Prior to Service
-
Access to Facility After Service
-
Ventilation When Possible
Yes
Frequently Touched Areas - Wipe
-
Frequently Touched Areas -
Electrostatic Disinfection Fogging
-
Baseboards, Floors, Air Ducts -
UVL Disinfectant Fogging
-
Detailed Disinfection
Availability
Schedule Permitting
Professional Cleaning Required Prior to Service
Yes
Access to Facility After Service
2 hours
Ventilation When Possible
Yes
Frequently Touched Areas - Wipe
Yes
Frequently Touched Areas -
Electrostatic Disinfection Fogging
No
Baseboards, Floors, Air Ducts -
UVL Disinfectant Fogging
No
Deep Disinfection
Availability
Priority Scheduling
Professional Cleaning Required Prior to Service
Yes
Access to Facility After Service
6 hours
Ventilation When Possible
Yes
Frequently Touched Areas - Wipe
Yes
Frequently Touched Areas -
Electrostatic Disinfection Fogging
Yes
Baseboards, Floors, Air Ducts -
UVL Disinfectant Fogging
Yes
Emergency Fogging Disinfection
Availability
As Soon As Possible
Professional Cleaning Required Prior to Service
No
Access to Facility After Service
30 minutes
Ventilation When Possible
Yes
Frequently Touched Areas - Wipe
No
Frequently Touched Areas -
Electrostatic Disinfection Fogging
Yes
Baseboards, Floors, Air Ducts -
UVL Disinfectant Fogging
No

Arelli strictly follows the recommendations set out by Health Canada and the CDC, as well as all chemical manufacturer guidelines for disinfection. All chemicals that are used are approved by either Health Canada, CDC, or both. Any certification issued pertains to compliance with established processes. Please note that, as of June 2021 and as per the CDC, only copper surfaces are known to have lasting anti-viral effects.

Fogging in the roomFogging in the room

What you need to know about disinfection services

“Deep disinfection” is a term that has gradually gained a new foothold in our society’s vocabulary as business owners and property managers have struggled to keep up with the “new normal” of the COVID-19 Pandemic.

While the term deep disinfection definitely sounds reassuring, here at Arelli Cleaning we believe that it runs the dangerous risk of giving people a false sense of security. It does this by potentially suggesting that a space has been so “deeply disinfected” that it can no longer contain pathogens. The problem is that this is not true, meaning some may be led to decisions that may sound good in theory, yet can put many people at risk and create unnecessary cost for business owners.

We believe that people should be able to make informed decisions – especially when it involves the health and safety of people.

Facility disinfection during COVID-19

That’s why we tell all of our customers and the various news outlets we have consulted for the same thing: it is essential to understand that disinfection, as useful and necessary as it is, is just a piece of the puzzle when it comes to keeping people healthy and your facility free from pathogens such as SARS-CoV-2, the virus responsible for COVID-19. Disinfection can only help your space return to its original pre-contamination state. Beyond that, as people begin to use the facility again, it’s still up to everybody in the building to do what they can to continue to maintain a safe and healthy environment.

Property managers and administrators must establish and facilitate social distancing policies, provide hand sanitizers, promote personal hygiene, and follow public health guidelines in order to minimize the risk of infections.

In the sections below, you will find a detailed overview of the three kinds of disinfection services we offer: Deep Disinfection, Detailed Disinfection, and Fogging. We also offer a Facility Pre-Clean. We hope that these help you make sense of the disinfection options that are at your disposal. As part of our commitment to our customers and the public in general, you will also find some references to publications and related articles that you may find interesting and helpful as well. If you have any questions about disinfecting your facility that the FAQ at the bottom of this page does not address, please do not hesitate to contact our 24/7 customer support team via phone or email.

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Facility Pre-Clean

Health Canada and the Center for Disease Control (CDC) confirm that viruses that cause COVID-19 and COVID variants can land on surfaces and infect people. This is why Health Canada and the Center for Disease Control recommend cleaning AND disinfecting to go hand in hand. (Read more about this on the websites of Health Canada & the CDC)

This is exactly why we always recommend a pre-cleaning service prior to us performing a Detailed Disinfection.

If we are your cleaning service provider, we will coordinate for a pre-cleaning to be done prior to the start of your Deep Disinfection process. You can also have your own cleaning crews perform a full facility pre-cleaning prior to us performing your Deep Disinfection, if you are not currently one of our customers.

Detailed Disinfection

Once you have a clean facility, it's now time for disinfection.

Arelli has partnered with ECOLAB and uses the Neutral Cleaner Disinfectant to perform disinfection on frequently touched areas. (See ECOLAB) The cleaning capability of this disinfectant (which is on the list of Health Canada approved disinfectants effective against COVID. See HERE and search for DIN 02342820) adds another layer of confidence that we "cleaned" and "disinfected".

  1. First, all frequently touched areas besides tabletops, desktops, light switches, telephones, keyboards, all handles and knobs, light switches, etc., must be clearly identified. This is achieved by working closely with the client to understand the requirements that are unique to every facility.
  2. A cleaner/degreaser is then applied on these areas or they are washed with soap and water.
  3. Finally, a disposable towel is used to wipe off the surface in one direction only. This allows the contents of the surface to be picked up by the towel.

The surface is now ready for applying the disinfectant and disinfection begins.

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Contact us for any help you need with disinfecting your facility

We believe in doing the right thing, especially when peoples’ health and lives are one the line. That’s why we try to raise awareness about the truth of disinfection services and answer any questions the public may have about what it takes to keep a facility pathogen-free. If the FAQ at the bottom of this page doesn’t have what you need, please don’t hesitate to reach out to our 24/7 support team.

Emergency fogging imageEmergency fogging

Emergency Fogging

In emergency situations such as those where a confirmed infection has occurred in your facility, emergency fogging is likely necessary. Unlike a detailed disinfection, which only disinfects surfaces, an emergency fogging procedure will disinfect the air and all the cracks and crevices present in the space most thoroughly.

What is fogging, exactly? In the cleaning industry, fogging refers to the administration of a disinfectant by transforming liquid disinfectant into droplets of various sizes. Fogging requires special equipment and must be done in accordance with strict guidelines that promote effectiveness while keeping the equipment operators safe. Fogging helps distribute disinfectant over a larger surface area in a shorter amount of time while giving the operator more control in achieving a uniform distribution.

Fogging (as it is currently used in the industry) refers specifically to when the equipment used produces droplets that are anywhere between 10 to 100 Microns. Ultra Low Volume (ULV) foggers are capable of creating droplets that are between 10 to 30 Microns, which resemble what we can see as “mist”. These are the industry’s preferred type of foggers for commercial use, due to the fact that they provide the operators more flexibility to achieve uniform distribution of different amounts of disinfectant. These are also the foggers we use.

Deep Disinfection

By combining a Detailed Disinfection with Fogging, the Deep Disinfection offers the most comprehensive disinfection option available. It is a truly “deep” disinfection, in the sense that it covers the most surface in the most effective way possible, ensuring that the facility is left thoroughly cleaned and disinfected.

The Deep Disinfection service is ideal for facilities where there is a lack of certainty about whether the space has been exposed to a pathogen or not. Facilities where an infection has been confirmed or is suspected are also good candidates for Deep Disinfection.

While the Deep Disinfection service is our most popular one and the one we most often recommend, there is not necessarily always a need for such a deep disinfection. If there is no known concern about infections at the site and there is some confidence that no exposure has taken place, then Detailed Disinfection or Fogging may be enough.

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How We Disinfect

 An overview of the disinfection process

Pre Clean Icon

Pre-Clean

A thorough cleaning is always step one when it comes to ensuring that disinfecting agents are not prevented from properly interacting with surfaces by dust and debris.

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Disinfection

Once all surfaces have been cleaned, a manual disinfection of all high-contact or hidden surfaces (such as the face-down receiver of a traditional phone) follows.

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Fogging

With all regular surfaces cleaned and disinfected, fogging can take place. Fogging disinfects the air and thoroughly covers all surfaces with disinfectant.

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Safety Period

A brief waiting period must be observed in order to give the disinfectant time to work on all surfaces and fully disinfect them. The space is only disinfected and safe once this period is over!

We Follow Health Canada and CDC Guidelines for Cleaning and Disinfection

We monitor best practices for cleaning and disinfection in Canada. We’ve also partnered up with ECOLAB to ensure only industry-leading chemicals and application processes are utilized.

What we've learned is that the more frequently a workplace is cleaned, disinfected, and ventilated, the less likely it is to harbour harmful pathogens, including ones resulting in COVID.
   
According to the United States Environmental Protection Agency (EPA), only a copper surface has an anti-viral effect over time. There are NO known chemicals with an impact beyond the immediate time after it has been applied. (See here

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No Term Contracts or Cancellation Fees

Our goal is to serve you at a level that you actually want to keep, not one you're forced to keep. We don't believe in penalizing you through cancellation fees either.

24/7 Customer Support

24/7 Customer Support

A lot of our work happens after business hours. That's why we make sure to be available whenever you need us.

Stop and Go Service

Stop-and-Go Service

Effortlessly suspend, pause, reduce, or increase your service as your needs change, especially in an ever-changing workplace.

Custom Packages

Fully Custom Packages

We work with you to create a custom solution that effectively meets the unique cleaning needs of your facility.

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FAQ

Frequently Asked Questions

Is Deep Disinfection right for my business or should I just stick to Detailed Disinfection?

In our opinion, there are some specific situations when the addition of the Fogging component offered by our Deep Disinfection is called for. Think about painting: you would use a brush in some areas and spray in others.

For example, if you are in a situation where there has been confirmed or suspected infections in your workplace, or if you are unsure whether the building has been exposed — then it would be a good idea to go for a Deep Disinfection that includes fogging.

Additionally, we recommend you speak to your cleaning company, review their processes to ensure they follow a complete disinfection process periodically and according to your needs.

How does Arelli use Fogging in Deep Disinfection?

Fogging is done with electro-static sprayers and ULV foggers depending on the surface and service level you choose.

How safe are the chemicals used for the procedure?

Any chemical we use would have a Drug Identification Number (DIN) with Health Canada with approved administration routes for a variety of spaces including Domestic buildings, Food Premises, Hospitals and Health Care Facilities, Institutional and Industrial buildings. 

Can disinfection help protect our facilities against COVID-19?

We diligently follow Health Canada, The Center for Disease Control (CDC) and have partnered with ECOLAB, a leading manufacturer of state of the art chemicals to battle COVID-19 and its variants.  Knowing that there are no chemicals with residual impact on COVID (See Here) , the effectiveness of any such service is limited to the immediate time after it is performed and until it is contaminated again.

Is this service safe for pets and plants?

Any disinfectant we use will be non-toxic and safe to use around plants and animals when used in the right concentrations and applied properly.

Is this service safe for office electronics, metal and wood Surfaces, upholstery or other common surfaces in various buildings?

Any disinfectant we use is non-harmful to surfaces and office electronics commonly found in commercial, medical and industrial buildings when used in right concentrations and applied properly. 

Where are these types of services being used today?

Office buildings and Medical Clinics, Daycares and Schools, Athletic Facilities and Gyms, Restaurants and Grocery Markets, Trains, Planes and Buses, Hotels, Conference Centres, and all other commercial buildings. 

How long does it take to perform this service and how quickly can I use the facility afterwards?

Facility Pre-Clean: Immediately
Detailed Disinfection: 2 Hours
Deep Disinfection: 6 Hours
Emergency Fogging Disinfection: 30 Minutes.