The Effective Use of Technology Helps us to Serve you Better
Blog
June 3, 2022

The Effective Use of Technology Helps us to Serve you Better

Everyone knows that commercial cleaning is a service business. Our number one priority is to serve our customers in the best possible ways. To that end, we employ the use of modern tools and methods to help us in doing so.

Technology has significantly aided in us being able to offer the most flexible cleaning schedule in the industry. That means our customers can take advantage of our services once a day, once a week, once in a while, or at any time that suits them. We are known for our customer-centric values of professionalism, reliability, respect, and continuous improvement as they are the core values we stand by.

Our customer service team has routinely earned high marks for its communication skills. Today, we are proud to add another tool that will help us and our customers to communicate with each other.

Introducing Astro, the very first AI bot to provide accurate quotes online

You may have noticed Astro hanging out at the bottom right-hand corner of our website (www.arellicleaning.com). Just click on the robot-head icon to text with our little friend. Astro's purpose in life is to help us to serve you 24/7.

Once open, click on the speaker icon above the robot's head and he will speak to you as you read along. Then, choose one of the statements displayed that summarizes the reason for your visit, or type your own question at the bottom of the box.

Astro is always ready, willing, and able to serve you. You can ask about customer service, request a quote, or learn more about Arelli Cleaning and what we stand for. Of course, you can ask your own questions or request that an agent email or call you at your convenience.

Our Customers Know Best

Our customers are always right. We do our best to listen to them and understand their needs to provide exactly what they want. We want to offer them solutions that meet all of their requirements.

We also want to make sure that they feel valued and appreciated and this means offering them great service and exceptional customer care.

It's important that we keep an eye on changes to our customers' business environment and changes in the commercial cleaning industry. These can affect what is needed from us. That is why we feel that it is important to stay abreast of developments and respond accordingly.

We are always looking for ways to improve the services we offer. If you think there is an area where we could make improvements, then let us know. We're always happy to hear from you.

Arelli Cleaning are the Cleaners Who Care®

And we want to prove it to you. Please feel free to take Astro for a spin or get in touch with us by phone or email. Call (905) 553-6545 or email us at connect@arellicleaning.com. The choice is yours and the opportunity and the pleasure to serve you is ours!

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