It’s not every day that a company gets to share this kind of news: for the third year in a row, Arelli Cleaning has been named the winner of the Consumer Choice Award (CCA) for Best Commercial Cleaning and Janitorial Services in York Region.
To say we’re proud would be an understatement—but more than that, we’re grateful. Grateful to the clients who trust us to care for their workspaces. Grateful to the team members who show up every day, rain or shine, to deliver exceptional service. And grateful for the chance to reflect on what this award means—not just to us, but to the people and businesses we serve.
While recognition is rewarding, it’s the values it reflects that matter most.
Why the Consumer Choice Award Is Different
There are a lot of accolades out there, and not all of them carry the same weight. What makes the Consumer Choice Award unique is how it's earned. Unlike programs based on sponsorships or industry nominations, the CCA is driven entirely by consumer feedback and independent market research. In short: this award isn’t something you apply for. It’s something your clients award you, based on their experience, their satisfaction, and their trust.
To receive that kind of recognition three years in a row means the world to us. It tells us that our commitment to quality and accountability isn’t just something we talk about - it’s something our clients feel in the service we deliver.
What Actually Sets Arelli Apart?
In an industry that often seems interchangeable on the surface, this is the question that matters most. After all, most commercial cleaning companies promise similar things: reliability, cleanliness, professionalism. But how those promises are fulfilled can vary wildly.
At Arelli, we’ve built our services around flexibility and transparency. That starts with offering customized cleaning plans that can be paused, adjusted, or restarted without penalties. It’s a simple idea, but one that many providers miss.
We’ve also invested in technology-driven tools that give clients real-time control. Our mobile platform allows for easy service scheduling, task tracking, and issue reporting. Our AI-powered chatbot, Astro, guarantees no message or request falls through the cracks.
Of course, technology only works when it supports strong fundamentals. Every job is overseen directly by Arelli, not outsourced through a franchise model, ensuring consistent quality across the board. Our cleaning professionals are trained in accordance with industry standards, ensuring every task is done safely and thoroughly.
Our Commitment to Sustainability
As more businesses emphasize ESG and environmental responsibility, we’re proud to offer eco-friendly cleaning solutions. We use certified green products, reduce waste, and follow sustainable practices that protect both your space and the planet.
According to EPA guidelines, using low-toxicity cleaning products can significantly improve indoor air quality and reduce health risks - a goal we take seriously.
The Difference Between a Vendor and a Partner
We often hear from new clients that what sets us apart is how we listen. Our entire model is rooted in respect: for your time, your goals, and your unique needs. We’re not just a vendor - you can consider us a partner.
That partnership means showing up when we say we will. Fixing what needs fixing. And offering support, not excuses. Because great cleaning is about more than a mop and bucket - it’s about trust.
Looking at the Industry & Looking Forward
The cleaning industry is changing. Numerous companies are shifting toward a high-volume standardized model, prioritizing scale over their service. But, at Arelli, we’ve chosen a different path: one focused on people, performance, and long-term relationships.
We’re continuing to refine our internal systems, explore innovations like smart sensors and automation, and strengthen our sustainability efforts.
Most of all, we’re staying committed to what’s made this award possible in the first place: You.
Thank You for Trusting Us with Your Spaces
At the end of the day, this award isn’t just ours. It belongs to every client who’s given us their trust, and every team member who makes that trust worthwhile.
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